Unknown Company

Wilmington, DE - IT - DOJ - Technology & Support Services - Desktop Support Specialist 3

wilmington, de • Posted 2 weeks ago
Onsite Full Time General

Desktop Support Specialist 3 (DSS3)6 months assignment. Bill Rate: *** Onsite (Must be within an hour of Wilmington and will have to pay for parking). In person interviews only.Category Summary: The Desktop Support Specialist (DSS) supports in-house teams and responds to helpdesk tickets.Role Description:Respond to help desk ticketsWork with vendor support contacts to resolve technical problems with desktop computing equipment and softwareEnsure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systemsBuild and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)Troubleshoot basic network, software, and printing problemsMinimum of 3 years' experience.

Must have customer service experience.

Wilmington, DE - IT - DOJ - Technology & Support Services - Desktop Support Specialist 3 in wilmington at Unknown Company

This position is listed as full time and onsite.

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