VP- Access, Rev Cycle & Digital Solutions

Job Overview

This job oversees the strategic vision, long‑term planning, direction and overall accountability for system‑wide access, revenue cycle and digital functions; communicates and interprets organizational and departmental mission goals and objectives to all clinical areas within Information Services; partners with operational and corporate divisions on business and clinical strategies and objectives; and provides leadership and direction in the planning, implementation, and evaluation of technical activities within Information Services. In close coordination with the CIO and executive leadership, this job is accountable for all patient‑related systems; works with and advises business and clinical leadership to meet strategic and operational objectives through the use of effective information technology; and ensures that IS projects are appropriately prioritized and executed. Collaborates with the CIO and Information Services leadership team in all areas of administration, including employee engagement, operating and capital budgeting, expense management, and special projects and actively contributes to the development of IS planning activities.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education

Required — Bachelor’s degree in healthcare, business administration or related field.

Preferred — Master’s degree.

Work Experience

Required — 10 years of experience in successfully managing complex hospital and patient care delivery information systems, or 8 years of experience with a master’s degree in business administration, healthcare administration or related field.

Preferred — Experience installing and supporting Electronic Medical Record (EMR) systems.

Knowledge, Skills, and Abilities (KSAs)

• Proficiency in using computers, software, and web‑based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills and ability to relate to executive management, professionals, and business and community leaders.
• Excellent leadership skills and ability to be self‑directed, demonstrate excellent judgment, and handle difficult situations.
• Excellent organizational and time management skills.
• Ability to work extended hours.

Job Duties

• Ensures quality of care and customer satisfaction measured by division performance reviews, accreditation, and regulatory compliance.
• Builds an engaged workforce through leadership, talent development and collaborative employee relationships.
• Oversees new technology and innovations, all clinical systems, and education & training to support cutting edge patient care and services.
• Ensures operational profitability with sound financial performance.
• Develops and achieves long‑term strategic business plans through effective relationship building, communication, planning, and fundraising.
• Oversees and develops organizational structures, programs, and processes.
• Performs other related duties as required.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. The job requires walking or standing to a significant degree and may involve pushing and/or pulling of arm or leg controls. Normal routine involves no exposure to blood, body fluid or tissue and the incumbent is not called upon to perform emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

EEO Statement

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.