Goldman Sachs is seeking an operations professional to oversee vendor management for BPO partners supporting customer calls and online chat. You will ensure quality, efficiency, and regulatory compliance while driving continuous process improvements across cross-functional teams.
Responsibilities include auditing vendor locations, reviewing security and risk protocols, coaching analysts, and ensuring SLAs are met.
#J-18808-LjbffrVendor Relationships & Center Operations Analyst in richardson at Unknown Company
This position is listed as full time and onsite.