Salesforce Functional ExpertThe ideal candidate for this role should have 12 years of overall experience, including 6 years of hands-on Salesforce experience.Requirements1. Salesforce Functional ExpertiseDeep understanding of Salesforce Sales Cloud, Service Cloud, and custom applications.Solid understanding of Salesforce Administration.Strong knowledge of:Salesforce profilesPermission setsGroupsSharing settingsOrganization-wide defaultsDeep understanding of Salesforce security controls, standards, and best practices.2. Business Analysis & Functional DesignAbility to gather, analyze, and document business requirements.Translate business needs into functional specifications and user stories.Collaborate with stakeholders to validate requirements and ensure alignment with business goals.Support enhancement leads in:Backlog groomingPrioritizationSprint planning3.
Agile / Scrum MethodologyExperience working in Agile environments.Proficiency with Agile tools, including:JiraConfluenceMiroCopado DevOpsAbility to actively contribute to sprint ceremonies and deliverables, including:Sprint demosRetrospectives4. Communication & CollaborationStrong verbal and written communication skills.Ability to work effectively with cross-functional teams, including:Business stakeholdersQA teamsDevelopersProduct ownersComfortable presenting functional designs and facilitating discussions across multiple time zones.5. Documentation & SpecificationCreate clear and comprehensive:Functional documentationProcess flowsUser guidesMaintain traceability of requirements and ensure alignment with technical designs.