Traffic Control Lead Abbott Northwestern Hospital

Overview

Description

Position: Traffic Control Lead
Shifts: Daytime
Hourly Pay: $20-22

Responsible for providing friendly customer service and carefully directing traffic.

Details

Application Deadline: 30 January 2026

Department: Operations - Field (OPS001)

Location: I20-177_800 E 28TH ST

Compensation: $20.00 - $22.00 / hour

Location: Abbott Northwestern Hospital
Address: 800 E 28th St, Minneapolis, MN 55407

Position: Traffic Control Lead
Shifts: Daytime
Hourly Pay: $20-22

Responsible for providing friendly customer service and carefully directing traffic.

Key Responsibilities

• Assisting customers who are unsure of how to pay for the parking
• Dealing with irate customers and solving their issue to the best of their ability within the policy and framework set out for the site (Service is priority)
• Assist customers with the overall in/out process of parking
• Weather patrols
• Assist with lot counts
• Adjust counters in parking lots and report equipment and safety issues to the site manager
• Issue parking notices to vehicles in violation of facility policies/record violation notices
• Coordinating with the property security as required with any garage and/or parking related issue
• Responsible for maintaining and operating equipment belonging to REEF or the Property manager during their shift
• Control all lot revenues and record keeping as it relates to work performed
• Interacts face to face with our customers (Service is priority)
• Ensure that the site at which the individual is working is kept clean, neat and free of any obstacles in accordance with the requirements of that site
• Control of all tools and equipment required to perform his/her duties
• Make suggestions and recommendations relating to the way various jobs are performed
• Consults with his/her supervisor or manager regarding items of relevance to the parking operation
• Act as a frontline employee which I considered an extremely important function of this position
• Responsible for prioritization of various jobs with his/her supervisors/manager

Skills, Knowledge and Expertise

• Must be organized
• Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
• Basic knowledge of both desk/handheld POS parking equipment used at the site
• Ability to drive different types of vehicles (Automatic or Manual transmission) restricted to the site as and when required
• Customer Service experience required
• Parking related experience
• High School Diploma or GED required
• Basic Technical Education

Benefits

Join our team and enjoy an outstanding benefits package, including:

Full Time Only
Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays.

Comprehensive Health Plans : Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance : Company paid basic life and Short-Term Disability with additional options.

401(k) Plan : Generous employer match with immediate vesting.

Employee Assistance Program : Behavioral health care for you and your family.

Parental and Caregiver Leave : Time off to support your growing family or care for loved ones.

Part Time 401(k) Plan: Generous employer match with immediate vesting.

Sick Time Off : Paid sick leave based on state laws and regulations.

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records in accordance with applicable Fair Chance Acts and ordinances. A conditional job offer and background check may follow, with opportunities to discuss circumstances if needed. See links for more information:
Los Angeles County Fair Chance Ordinance:
California Fair Chance Act: