Education and Experience Requirements:
Education: Bachelor's degree in Computer Science, Information Technology, Telecommunications, Engineering, or a related field; or equivalent work experience.
Experience: 1–2 years of relevant work experience in computer networks, telephony, or related IT support roles. Exposure to enterprise office and data center environments is a plus.
Certifications: Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not required.
Skills and Expertise:
Workflow Automation: Identifying repetitive, rule-based tasks and leveraging AI to execute smart automations that save time and manual workload.
Networking Technologies: Basic proficiency in configuring and managing network devices, including routers, switches, and firewalls. Familiarity with Cisco/Meraki, Cisco Catalyst, Cisco Nexus, and Palo Alto Networks is a plus.
Telephony Systems: Foundational understanding of cloud-based telephony systems, including Cisco Webex Cloud and VoIP/SIP protocols. Experience with contact center platforms is a plus.
Security: Knowledge of network and telephony security best practices, including compliance with security policies and industry regulations.
Technical Proficiency: Familiarity with automation tools, GitHub, and CI/CD practices is beneficial.
Troubleshooting: Strong problem-solving and analytical skills, with the ability to diagnose and resolve network and telephony issues efficiently.
Telecommunications Engineer in Miami at Sibitalent Corp
This position is listed as full time and onsite. It was posted 3 days ago.