About the Role
We’re looking for a friendly, motivated Customer Service Representative to join our growing team at Imperio Global. This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service and client-facing roles.
You will handle customer enquiries and manage customer relationships through face-to-face interactions at promotional tables and retail kiosks, ensuring every interaction is delivered with professionalism and care. Full training will be provided, and no previous experience is required, just the right attitude and willingness to learn.
Key Responsibilities
* Provide accurate information and assist customers in a timely manner
* Maintain clear and organized customer records
* Work closely with internal teams to support customer needs
* Follow company procedures and contribute to service improvements
* Ensure a positive customer experience with every interaction
About You
* Strong communication and active listening skills
* A calm, supportive, and patient approach
* Comfortable working in a fast-paced environment
* Problem-solving mindset and attention to detail
* Team-oriented and eager to learn
* No specific qualifications required; all applicants welcome
What We Offer
* Comprehensive training and ongoing development
* Opportunities for progression into senior support or team lead roles
* Inclusive and supportive workplace culture
How to Apply
Submit your resume via LinkedIn Easy Apply if you feel you would be a great addition to the Imperio Global team.
Telecom Customer Service Representative in Rochester at Imperio Global
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite. It was posted last week.