Technical Writer

• We are seeking a detail-oriented Technical Writer to support the development and maintenance of digital manufacturing batch records using the Dozuki platform.
• This role will partner closely with the cross-functional teams (Operations, Quality, and R&D) to translate complex manufacturing processes into clear, standardized, and user-friendly work instructions that enable safe, compliant, and efficient production.

Key Responsibilities:

• Develop, edit, and maintain manufacturing batch records and work instructions within the Dozuki system.
• Translate technical processes (e.g., chemical manufacturing, polymer synthesis, purification steps) into clear, step-by-step digital guides.
• Collaborate with SMEs (manufacturing chemists, process development, and quality teams) to capture accurate process details.
• Ensure all documentation aligns with quality standards, and internal documentation practices.
• Standardize formatting, terminology, and structure across batch records for consistency and usability.
• Incorporate visuals (images, diagrams, tables) to enhance clarity and reduce operator error.
• Support version control, change management, and document updates as processes evolve.
• Participate in process walkthroughs and shop floor observations to ensure documentation reflects actual practices.
• Identify gaps, ambiguities, or risks in procedures and proactively recommend improvements.
• Assist in building templates and best practices for scalable documentation across manufacturing workflows.

Required Qualifications:

• Bachelor’s degree in a technical field (Chemistry, Chemical Engineering, Life Sciences) or equivalent experience.
• 2+ years of technical writing experience in a manufacturing, biotech, or regulated environment.
• Experience writing SOPs, batch records, or work instructions.
• Strong attention to detail and ability to simplify complex technical information.
• Excellent written and verbal communication skills.
• Ability to work cross-functionally and manage multiple priorities.

Preferred Qualifications:

• Experience with Dozuki or similar digital work instruction platforms.
• Familiarity with ISO9001 or regulated manufacturing environments.
• Exposure to chemical or polymer manufacturing processes.
• Experience incorporating visuals and instructional design best practices.
• Continuous improvement mindset (PPI, Lean, or Six Sigma experience a plus).