Technical Trainer (Montgomery)

Technical Trainer - Entry - Training Specialist

Montgomery AL (Onsite)

03-06+ months Contract to hire

Position Description:

• Experience must be in IT related applications with a good understanding of computers/technology and functional based training skillsets.
• Develop a training strategy and implementation plan.
• Conduct training needs assessments, job task analyses, and software application evaluations to organize complex information, develop training content, and determine the best training format to meet training goals and objectives.
• Develop manuals, job aids, training guides, brochures, newsletters, or other materials as it pertains to user education.
• Develop instructor guides and participant manuals for instructor led / classroom-based training.
• Develop web-based training when appropriate to support the overall learning objectives of the system end users.
• Create content outlines and storyboards for interactive web-based training programs.
• Leverage training development tools to create graphical and page layout designs for interactive training.
• Record and create professional-looking videos and training material.
• Review project documentation and attend project meetings to identify any impact to training and make recommendations on changes to training program based on impact analysis.
• Develop assessments that meet the project’s training objectives. Provide functional analysis for data integrity, compliance with State of Alabama processes/procedures and/or enhancement testing processes required for the successful implementation of changes and data migrations.
• Review and attend vendor/project meetings as needed to learn new systems, analyze functional requirements of the applications, comprehend changes within the system and test any future changes within the software.

Skills Required:

• Good interpersonal and communication skills
• Experience with planning and implementing an effective training curriculum
• Collaborate with management to identify training needs
• Schedule and coordinate training classes as required
• Time management and organizational skills
• Good analytical skills
• Strong PC skills and previous experience with training IT/Client software applications
• Works effectively under pressure and accommodates deadlines

Experience Required:

At least 3 years’ experience in the following training specifications:

• Instructor led training experience
• Developing training materials/job aids/manuals – experience with Visio and Word
• Experience with virtual/remote training platforms such as WebEx and MS Teams