Technical Product Owner

About Bold Orange:

Bold Orange is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside perspective to our customers.

Position Summary:

Bold Orange is seeking a Technical Product Owner who is passionate about leading client engagements, driving delivery outcomes, and owning the intersection of product intent and technical execution. This role goes beyondrequirementsgathering - it requires leadership, decision-making,quick tradeoff evaluations,and accountability for ensuring teams are building the right solutions in the right way.

The Technical Product Owner will lead and document requirement discovery, guide backlog strategy, and serve as the connective force between client goals, product direction, and engineering execution. You will collaborate closely with cross-functional teams to deliver high-quality marketing technology solutions that meet and exceed client expectations.

You willbe responsible formanaging and prioritizing the technology solution backlog, translating client needs into actionable epics, features, and user stories, and partnering withtechnology partnersand engineering teams to ensure clarity, feasibility, and delivery readiness.

The ideal candidate is a client-facing, agile-minded leader who is comfortable guiding decisions, navigating ambiguity, and taking ownership of delivery outcomes. You will help shape marketing technology solutions that empower clients to achieve their businessobjectivesand deliver meaningful customer experiences.

Position Duties and Responsibilities:

Client-facing

• Act as a primary point of technical contact for clients, understanding their business needs, and ensuring marketing technology solutions align with their goals
• Conduct regular client meetings to gather feedback, communicate progress, and address any concerns

Agile requirement gathering

• Partnering with technicaldelivery lead,datasolution architect, anddata analysts to understand datamodel,create data visualizations and reports.
• Collaborate with stakeholders to define epics, features, and user stories that reflectclient and user requirements that align with a client’s technology solution roadmap
• Prioritize andmaintaintechnology solution backlog based on business value, technical dependencies, and client feedback
• Conduct thorough requirements analysis to ensure a deep understanding of client needs

Author technical documentation

• Create andmaintaintechnical documentation asrequired, including user stories, acceptance criteria, and other relevant artifacts

Agile Expertise

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint demo reviews, and retrospectives, both internally and externally
• Influencecross-functional teams with agile process
• Pivot quickly in response to changing priorities,new information, or delivery challenges,maintainingclarity, momentum, and alignment across stakeholders and the delivery team

Ownership and Accountability

• Take accountability for delivery readiness, clarity, and alignment within the team
• Ensure the team is working toward clearly defined outcomes, not just completing tasks
• Anticipate risks, dependencies, and gaps before theyimpactdelivery
• Serve as a leader within the team, guiding priorities, decisions, and communication

Required Qualifications & Experience:

• 4+years of professional experienceata client-facing role within technologysolutionleadership
• Analytic mindset and problem-solving skills
• Exceptional client-facing communication and interpersonal skills
• Strong critical thinking and responsiveness, with the ability to adjust approach based onnew information, risks, or shifting delivery realities
• Experience in marketing technology and technical understanding of marketingdatabase, API, back-end integration, analytics, digital front-end experience, marketing automation, and email.
• In-depth knowledge of Agile methodologies and frameworks
• Experience in Data projects, Snowflake projects, or Marketing Automation projects
• Agile backlog management,including prioritizing and planning
• Ability to collaborate and lead cross-functional teams
• Ability to thrive in a highly collaborative, fast-paced environmentwhere the nature of the work can bevaried
• Innatecuriosity,happy to dig inproactively andwhenever called upon
• Bachelor’s degree in computer science, information systems, marketing, or a related discipline is preferred

$85,000 - $125,000 a year

We benchmark salaries across industry standards and local markets to ensure we offer competitive, fair compensation. Final offers reflect a candidate’s skills, experience, and location. The annual base for this position is anticipated to be between $85K to $125k. Final compensation will be dependent on the ideal candidates experience and local market at the time of hire.

Benefits That Matter:

• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6-10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support

Who We Are:

Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasionalJellOshot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit,andno politics. Just honest, hard work,and great fun.

Important to note: While we value AI as a tool, AI is not invited to Bold Orange interviews. We want to meet the wonderfully talented human you! Any suspected use of AI to inform or assist, while actively in an interview with Bold Orange, will result in exclusion from consideration for the role to which you applied or were referred.

Equal Opportunity Employer:

We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law.Bold Orange does not and will not discriminate against employees, prospective employees,clients,or vendors.