Technical Product Manager, Digital ExperienceRootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Technical Product Manager, Digital Experience for one of our direct client in Sunnyvale, CA.Location: Sunnyvale, CAContract: Long termJob Responsibilities and SkillsResponsibilitiesCollaborate closely with technology and cross functional teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery.Lead discovery, analysis, definition and writing detailed business service functionality.Establish, communicate and monitor usage, activity and success metrics.Collaborate closely with the UI/UX Team on wireframe designs.Understand core product needs within cloud exchange, data centers, data networking, edge services, and cross-functional business-level services.Clearly define, groom, and articulate product backlog items in terms of product, business, and customer/partner valuePrioritize competing requirements including features, bugs, enabler work, and tech debt; work with the scrum team to refine and add detail where needed.Identify improvements to existing product processes and technology.Identify and include stakeholders, communicate, build relationships, and manage expectations their expectations.Qualifications7+ years of end-to-end product management experience (ideation, to discovery, execution, and post-launch) for technical products in e-commerce, SaaS, or cloud infrastructure industry preferred.Understanding and experience in microservices and APIsStrong customer-facing experience; AB/testing a plusStrong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions.High level of attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.Demonstrated experience working with cross functional teams and senior executives.Customer centricity mentalityExperience working in an Agile development environment with experience in documenting detailed user stories.Bachelor's degree in software engineering, information systems, quants, or related field of study preferred.
Master’s degree in business, software engineering or related field highly preferredCustomer Service experience preferred.