Technical Business Systems Analyst W/ Credit Card Platform ExpMUST HAVE THIS POSITION IS FOR A SENIOR (10+ YEARS) PRODUCT ANALYST OR A TECHNICAL BUSINESS ANALYST (NOT PRODUCT MANAGER) WITH EXTENSIVE EXPERIENCE SUPPORTING CREDIT CARD PLATFORMS AND API'S AROUND CREDIT CARDS. ***CANDIDATES WITH A DEVELOPMENT/API BACKGROUND ARE A HOMERUN! ****COMMUNICATION SKILLS MUST BE EXCELLENT.
PLEASE SCREEN FOR COMMUNICATION SKILLS BEFORE SENDING (9/10). CANDIDATES MUST HAVE RECENT BANKING AND CREDIT CARD SUPPORT EXPERIENCE.Overview:Client is seeking a technically skilled Product Analyst to join the Credit Card Platform Services Technology team within Consumer & Community Banking (CCB). This is a critical role in the delivery and evolution of the bank's credit card technology platforms.
The ideal candidate will have a development background, with strong technical depth and the ability to analyze, test, and support backend system functionalities—not just UX/UI.Key ResponsibilitiesWork closely with engineering, architecture, and product management teams to define platform product requirements for credit card processing and servicing systems.Gather, document, and manage functional and non-functional requirements for platform enhancements and integrations.Use your development background to collaborate effectively with engineering teams to validate technical feasibility and ensure accurate implementation.Analyze backend data and system behavior using tools such as SQL, Postman, and internal monitoring systems.Partner with testing teams to define use cases, validate test strategies, and troubleshoot production and pre-production issues.Facilitate cross-functional workshops and stakeholder meetings to align technical solutions with business goals.Collaborate with business units, including risk, marketing, servicing, and compliance to align the credit card platform with enterprise requirements.Help prioritize product features and enhancements based on customer impact, technical value, and strategic importance.Required Qualifications5+ years of experience in technology roles, with at least 2+ years as a Product Analyst or Technical Business Analyst in financial services.Former experience as a developer is essential—should be comfortable discussing APIs, services, data structures, and platform logic.Strong knowledge of SQL and data analysis techniques.Experience working with credit card processing platforms or core banking systems.Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).Preferred QualificationsUnderstanding of microservices and modern API architecture.Experience in platform migration, integration, or transformation projects within banking or credit services.Exposure to credit card lifecycle including origination, servicing, rewards, fraud, and collections.Excellent communication skills with the ability to simplify complex technical topics for business stakeholders.
Technical Business Systems Analyst w/ Credit Card Platform exp in wilmington at Unknown Company
This position is listed as full time and onsite.