Process EngineerLocation: Harrisburg, PA Duration: Long Term Interview: In Person Telework with occasional onsite for meetings Although it may require some testing skillsets, the core of the job will be a Technical Business Analyst (BA) centric positionJob Description:Experience working with development teamsExperience testing and supporting responsive design web applicationsExperience testing and supporting Cloud hosted technology servicesExperience testing and supporting mobile applicationsExperience testing and supporting web servicesExperience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology soExperience in development and delivery of training content and materialsExperience in production support operations including triage, root cause analysis, and communicationsKnowledge of digital accessibility and disability inclusionKnowledge of regulations related to digital accessibility (e.g., Section 508, ADA)Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibilityKnowledge of WCAG 2.1 AA requirements related to content authoring and productionKnowledge of web technologies (e.g., HTML, CSS, JavaScript)Experience creating accessible content using plain language and clear and structured content, and providing alternatives as neededExperience creating content that reflects diversity and inclusionExperience using accessibility evaluation tools and frameworks (e.g. WAVE, Developer Tools, Accessibility Inspector)Experience using assistive technologies (e.g.