Technical Account Manager

Nimbus National Solutions seeks a Technical Account Manager in Memphis, TN, for a FULL_TIME position. This role involves bridging technology and client needs to maximize solution benefits. The salary is negotiable, and the position is valid until November 22, 2026.

As Technical Account Manager, you'll manage client relationships, provide technical support, and ensure solution effectiveness. You'll coordinate with the tech team to address client issues and enhance service delivery. Your tasks will include client meetings, technical documentation, and performance tracking.

You'll work in a collaborative team environment with tech experts and client advocates. The workplace is in Memphis, TN, offering a dynamic setting for professional growth. The team fosters innovation and client satisfaction through shared goals and responsibilities.

The salary is negotiable, and benefits include comprehensive health insurance, retirement plans with employer matching contributions, and professional development opportunities such as workshops, courses, and certifications. These benefits and the salary are based on the candidate's experience, including years of relevant work, specific skills, and any notable achievements. The company's compensation policies are designed to attract and retain top talent, ensuring that employees are fairly compensated for their contributions. The company also offers a flexible work environment and opportunities for career growth within the organization.

You should have a bachelor's degree in a technical field or related discipline. Experience in account management or technical support is required. Strong communication skills and problem-solving abilities are essential. Familiarity with financial technology is a plus.

The application deadline is set for November 22, 2026.

By joining our team, candidates will have the opportunity to contribute to our mission of fostering innovation and delivering exceptional client satisfaction. Nimbus is committed to creating a dynamic and inclusive work environment where employees can thrive and grow professionally. The company values diversity and seeks candidates who can bring unique perspectives and skills to the team. Applicants should be prepared to demonstrate their qualifications and enthusiasm for the role through their resume and cover letter. Nimbus looks forward to reviewing applications and finding the right candidates to join our team and drive our continued success.

What you will do:

1. Act as the primary point of contact for key clients, understanding their needs and translating them into technical requirements.
2. Work closely with our development and support teams to ensure our solutions meet and exceed client expectations.
3. Provide technical guidance and support to clients, helping them to maximize the value of our products and services.
4. Collaborate with our sales team to ensure a smooth transition from sale to implementation and ongoing support.
5. Stay up-to-date with industry trends and emerging technologies to ensure our clients are always ahead of the curve.
6. Build and maintain strong relationships with clients, ensuring their ongoing satisfaction and loyalty to Nimbus.

What we need:

1. A degree in a technical field, such as computer science, engineering, or a related discipline.
2. Proven experience in a technical account management or similar role, preferably within the financial technology sector.
3. A deep understanding of our products and services, and the ability to articulate their value to clients.
4. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
5. Strong problem-solving skills and the ability to think strategically.
6. A passion for technology and a commitment to delivering exceptional client service.