Team/Shift Leader in Training

Team/Shift Leader In Training

Full Time, Murray, UT, US

Job ID: 1692 · 11 days ago

The Escape Game – The Escape Game is a premier destination for immersive entertainment and career building in Minneapolis, MN, at Fashion Place.

We are looking for a Team/Shift Leader in Training to join our team.

Responsibilities

• Embody our mission, vision and values during every shift.
• Follow TEG’s 4 A’s of Leadership.
• Lead and communicate with a team of 4-15.
• Create a fun, positive atmosphere.
• Ensure operational excellence during each shift by:
  • Opening and closing the store.
  • Ensuring games start on time.
  • Facilitating team member breaks.
  • Uphold TEG’s standards by redirecting and encouraging team members using “Continuous, Gracious Pressure.”
  • Address minor maintenance issues.
• Ensure each guest has a five‑star experience and leaves happy.

Requirements

• Demonstrated leadership ability with 1‑2 years of experience in a guest‑facing setting.
• Flexible availability (often works nights, weekends or holidays).
• Handle physical activity related to the job (cleaning, painting, standing, crawling, bending, lifting 30‑40 lbs, and minor game repair).
• Stand for long periods (75‑80% of shift).
• Align with TEG’s Uniform Standards.
• Knowledge, Skills & Abilities.
• Have genuine love for serving others.
• Flexible, humble and teachable.
• High capacity for creative problem‑solving.
• Strong interpersonal skills and emotional intelligence.
• Positively influence others.
• Basic computer skills.
• Maintain composure in high‑stress, fast‑paced environments.

Benefits for full‑time team members.