Systems Operations Engineer 4 – VMwareLocation: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJ Work Model: Hybrid (3 Days Onsite / 2 Days Remote) Duration: 24 Months Work Type: Contract (Contingent) Positions: 1 Hours: 40 Hours per WeekShift DetailsSchedule Options: Standard 8-hour shiftsShift Timing: Monday – FridayOn-call requirement: YesVirtual Infrastructure / VMware focused roleStrong experience with VMware suite (vRealize, vRA, vROps)Experience with Dell / Client hardware and PowerFlexExposure to Nutanix AHV/AOS, SAN/NAS environmentsThe Systems Operations Engineer 4 – VMware is responsible for supporting enterprise virtual infrastructure platforms, ensuring system reliability, performance, and scalability across distributed environments. This role focuses on VMware technologies, infrastructure operations, hardware support, and incident management, along with leading troubleshooting and restoration efforts in high-availability environments.Key ResponsibilitiesVirtual Infrastructure SupportSupport VMware environments (vRealize, vRA, vROps)Maintain virtual hosting infrastructureHardware & Systems SupportSupport Dell and Client server hardwareTroubleshoot physical server issues in remote data centersSupport Dell PowerFlex environmentsPlatform & OS SupportSupport Windows, Linux, and VDI environmentsManage SAN and NAS storage systemsSupport Nutanix AHV/AOSIncident ManagementLead break/fix and service restoration activitiesPerform root cause analysis and incident resolutionWork with monitoring teams for alerts and escalationsOperations & OptimizationImprove system efficiencies and reduce manual effortMaintain system availability and reliabilitySupport infrastructure upgrades and enhancementsCollaborationWork with business, engineering, and infrastructure teamsCoordinate with vendors for issue resolutionDocumentation & ComplianceMaintain operational documentationFollow enterprise policies and standardsMust-Have Qualifications4+ years of Systems Engineering experience3–5 years of VMware experience (Required)Strong knowledge of VMware fundamentals and related technologiesExperience with PowerFlex (Required)Strong troubleshooting and production support experiencePreferred QualificationsExperience with Dell and Client server hardwareVMware Certified Professional (VCP)Experience with NutanixStrong communication and collaboration skillsStrong analytical and technical aptitudeCore CompetenciesVirtualization (VMware)Infrastructure operationsTroubleshooting & incident managementHardware & systems supportCollaboration and communicationWork EnvironmentEnterprise virtual infrastructureHigh-availability systemsHybrid work modelAdditional RequirementsMust be eligible to work in the USMust be flexible for on-call rotationStrong problem-solving skills