Starbucks Connect Lab ManagerThis position contributes to the success of Starbucks by managing the in-store retail test lab for Starbucks Connect.The test lab is in the Starbucks Support Center in Seattle and is the heartbeat of the Product Development and Engineering organization.Starbucks Connect is a fast-paced, start-up program that offers Starbucks’s proven retail technology solutions and mobile order and pay integration to our Licensees as a service.As a Lab Manager, you will be responsible for designing the test lab to best optimize space, documenting lab schematics, configuring VLAN connections, imaging, profiling, and configuring test stores (replicate of our prod set up).This candidate will coordinate directly with our “Bespoke Licensees” that maintain a lab environment in their respective corporate headquarters to ensure the test stores are healthy and up to date on the latest version of hardware, firmware, and software.Collaborative with heads down work.Required Skills:Degree or certifications required?: Bachelor'sYears experience?: 4-6Required background?
Skills?: Experience building end-to-end retail solutions, from bare-metal to IT acceptanceExperience with IT systems and retail technologies including point-of-sale systemsExperience with edge solutionsExperience with network administrationExperience with Windows Desktop applicationsCompTIA A+ certifiedDemonstrated working knowledge of all facets of systems development lifecycle and IT operationsAbility to design, develop and execute tests in support of solution validationKnowledge of CMD and PowershellStrong knowledge of configuration and key integration points of relevant applications/modules/platforms.