Job TitleMust Have Skills5-7 years of professional experience, ideally in an enterprise environment handling high-volume tickets and incidentsExperience as an engineer resolving Tier 1, Tier 2, and Tier 3 ticketsStrong platform support experience, specifically within LinuxScripting knowledge (Shell, Python, or PowerShell)Experience tracking tickets in JIRA and maintaining proper documentationKubernetes OR strong automation experience (Python, Ansible)Mentorship and training experienceNice to Have SkillsExperience working in Cloud Native environmentsTelecom industry experienceDay-to-Day ResponsibilitiesSupport critical applications, responding to incidents and resolving Tier 1 and Tier 2 ticketsManage, monitor, and optimize Linux servers for high performance and reliabilityDeploy, manage, and scale containerized applications using KubernetesAutomate processes using scripting languages (Shell, Python, PowerShell)Utilize Infrastructure as Code (IaC) tools like Terraform or AnsibleMaintain system monitoring solutions and analyze logs for performance tuningCollaborate with cross-functional teams for seamless deployment and operationsProvide mentorship and training to team members on DevOps best practicesCompensationHourly Rate Range - $40-$60/ hrBenefits for this role include:Health, Dental, and Vision InsurancePaid Time Off (vacation and holidays)Paid Sick Leave (HFWA-Compliant) – available to all employees, including part-time and temporary staff, for health and safety needs(Cedent provides all legally required benefits under Colorado law, including HFWA-compliant sick leave.)Application DetailsHow to Apply: Submit your resume and cover letter via Cedent Careers Portal at or via email to : Applications accepted until 31sOct 2025, 11:59PM CSTWe are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic.
We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.