Systems and Data Analyst 4

Systems And Data Analyst 4The Business Analyst will lead the Commercial Training Solutions Content Platform for commercial flight crews and maintenance business analysis. The ideal candidate will use proven practices to research the current training content development processes, document those processes, identify improvement opportunities, and assist teammates and stakeholders to implement improvements.Position Responsibilities:Perform research and facilitate workshops and meetings to discover and document training processes in detail, from analysis to evaluation and updatesFacilitate meetings and conduct interviews to align stakeholdersCommunicate findings to stakeholders and leadershipUse business and technical knowledge to recommend process and system improvement opportunities and KPIsCollaborate with Product Managers, Developers, and other stakeholders to translate opportunities into technical requirements for the development teamTrack KPI training processes optimizations and prepare KPI status updatesBasic Qualifications (Required Skills/Experience):9 years of experience in a business analysis or related role3 years of experience identifying and documenting complex workflows from multiple stakeholders3 years identifying technical solutions for business improvementsExcellent written and verbal communication skills, including stakeholder facilitation, interviewing, and process documentationPreferred Qualifications (Desired Skills/Experience):Bachelor's degree or equivalent work or military experienceFamiliarity with databases, dashboards, learning taxonomies, artificial intelligence, and learning content management system (LCMS) technologiesUnderstanding of instructional design, performance management, and reusable learning objectsExperience working within the aerospace industry, airline industry, or similar industry