Systems AnalystStarbucks 6-Month Contract Gathers, and documents business requirements to support the design and development of technology and/or process solutions. Leverages relevant processes, technology, and subject matter experts to propose appropriate solution options. Clearly communicates issue resolution.
Performs application maintenance and system configuration in support of solution delivery initiatives.Key projects: Supporting Evolution Fresh ERP systemPurpose of this team: Oracle manufacturing systems at Roasting PlantsReason for the request: Supplement additional workload on team Possible Extension or conversion: Yes to both! Fingers crossed they fit for full-time roleDaily Responsibilities:Solution DeliveryGathers, analyzes, and documents business requirements to support the design and development of technology and/or process solutionsPerforms application configuration in support of solution delivery initiativesParticipates in solution testing efforts by developing test plans, preparing test environments, coordinating test execution, and validating test resultsCreates system and end-user documentation to support new system implementation, enhancement deployment, and incident management effortsDelivers training and performs knowledge transfer to team members as requiredProactively identifies and effectively pursues process improvement opportunitiesUtilizes reporting/query tools to write moderately complex ad-hoc queries and create operational/analytical reportsUnder guidance, pursues simple to moderate programming changesProduction SupportLeverages subject matter expertise in analyzing and troubleshooting moderately complex system/user issues to drive resolution and determine root causeCoordinates issue resolution efforts across peer support groups and vendors as requiredCoordinates integration efforts with third parties including working with end customer’s business and technology teamsEffectively coordinates and communicates issue resolution with end-usersCoordination/LeadershipEffectively facilitates/negotiates through challenging situationsInterfaces across organization levels comfortably with internal business customers, cross-functional technical peers, and external business partners, demonstrating a strong sense of ownershipValue Proposition: Evolution Fresh is a rapidly growing product line, Starbucks culture, ability to work at a faster pace, start-up environment, “scrappy” environment, coming up with solutions on the fly!Candidate RequirementsYears of experience required Years experience: 3-5 Required background skills:Strong knowledge of any ERP product with competence and interest to learn and adapt to other ERP products cutting across functional modulesExperience in any two (2) of the following modules/functions:ManufacturingCostingOrder ManagementWarehouse ManagementFinancialsInventory ControlTrade ManagementSales PlanningSQL (Oracle or MS SQL Server)Understanding of fundamentals of system architectureExperience in system integrationsStrong technical skillsStrong analytical and problem-solving skillsStrong project management skillsNice-to-Haves:Exposure to programmingProficiency in creating moderate to complex SQL queriesExperience in a manufacturing environmentContinuous Improvement principles and conceptsExperience working with business leadershipROSS ERP experience!!!! Incorta experience!Top Candidate SkillsStrong knowledge of any ERP product with competence and interest to learn and adapt to other ERP products cutting across functional modulesUnderstanding of fundamentals of system architectureStrong technical skills