System-Wide Patient Experience & Advocacy Director

1000 Methodist Le Bonheur Corp in Memphis, Tennessee is seeking a Senior Patient Experience Lead to develop and execute a system‑wide patient experience strategy. This role will drive improvements in patient satisfaction across all care settings and directly manage a patient experience team.

The ideal candidate must have a Master’s Degree and substantial experience in patient experience, demonstrating leadership in service excellence and change management. Skills in communication and program management are essential.