Subcontractor Field Technician

We are seeking highly skilled, reliable, and detail-oriented Independent Subcontractor Field Technicians to support the hands-on maintenance, deployment, and optimization of IT infrastructure across our national banking
client's retail branches and corporate offices. As a field technician, you will serve as our "eyes and hands" on the ground, executing technical workflows driven by a centralized Network Operations Center (NOC) and project
management team. The ideal technician possesses a strong background in network hardware, structured cabling, and commercial IT environments, paired with the professional demeanor required to work in secure financial institutions.

KEY RESPONSIBILITIES

Infrastructure Management & Maintenance:
Install, rack, stack, and patch switches, routers, firewalls, uninterruptible power supplies (UPS), and server components.

Upgrades & Migrations:
Execute scheduled hardware refreshes, lifecycle upgrades, and memory/drive replacements with strict adherence to maintenance windows to minimize branch downtime.

Structured Cabling & Layer 1 Support:
Install, terminate, test, and trace Cat5e/Cat6 copper and fiber optic cabling. Ensure all patching is neatly dressed, labeled, and documented according to enterprise standards.

Troubleshooting & Diagnostics:
Diagnose and resolve hardware failures, connectivity issues, and peripheral faults (e.g., ticket printers, ATM communications, branch servers) under remote direction of a tier-2/3 engineer or NOC.

Decommissioning & Asset Disposal:
Securely remove legacy hardware, execute data-destruction/drive-wiping protocols, and meticulously pack and label assets for reverse logistics and e-waste compliance.

Site Surveys & Documentation:
Conduct comprehensive site audits, document rack layouts, take clear high-resolution photographs of completions, and deliver structured deliverables
immediately following dispatch completion.

EDUCATION AND EXPERIENCE

Minimum Education: High School Diploma or equivalent; an Associate’s Degree in Information Technology, Computer Science, or Technical Education is highly preferred.
Experience: Minimum of 3 5 years of verifiable field experience handling commercial or enterprise-level IT infrastructure deployments (retail, banking, or corporate environments).

SECURITY AND VETTING

Background Check:
Must pass a stringent, comprehensive criminal background check and drug screening (mandatory for secure financial institution access).

CORE CERTIFICATIONS (HIGHLY PREFERRED)

CompTIA A+ / Network+:
Baseline standard for fundamental troubleshooting, hardware replacement, and networking concepts.
Cisco CCST / CCNA:
Demonstrates a solid grasp of routing, switching, and the ability to confidently navigate console connections under NOC guidance.
BICSI (Installer 2, Copper/Fiber):
Highly advantageous for roles heavily involving structured cabling and enterprise cleanups.

TOOLS OF THE TRADE (Required Field Kit & Logistics):

Must possess a reliable vehicle and a complete field kit containing:
Console cables (USB to RJ45/Serial); Laptop with Ethernet port & terminal emulation (PuTTY); Network tester/toner & termination tools; Basic hand tools, cordless drill, & smartphone.