Strategic Director: Customer & Loyalty Domain Architecture

NCL Bahamas Ltd. is seeking a Director, Domain Architecture – Customer & Loyalty in Miami, Florida. This role is critical for defining and governing the architecture of the customer and loyalty ecosystem.

The ideal candidate will have at least 10 years of architecture experience, especially in CRM and loyalty platforms. Strong knowledge of customer identity and the ability to influence senior leaders is essential. This position will guide the strategy for customer interaction systems.