Thomson Reuters in Frisco, TX, seeks a Senior Customer Success Manager to own a book of Concierge/Advisory clients, driving outcomes and retention. You will partner with Sales and Professional Services, track health metrics, and identify growth opportunities to expand value.
With 8+ years in customer success and indirect tax experience, you will guide strategic plans, leverage Gainsight and Salesforce, and travel up to 25% as needed to support customers.
#J-18808-LjbffrStrategic CSM: Growth & Retention Leader (Remote) in frisco at Unknown Company
This position is listed as full time and onsite.