Staff Production Engineer, Core PE

Staff Production Engineer Focused On Operational ExcellenceCrusoe is building the most reliable, energy-efficient, AI-optimized cloud platform — and Production Engineering sits at the heart of that mission. As a Staff Production Engineer focused on Operational Excellence, you will help ensure the reliability, scalability, and performance of Crusoe's GPU cloud that powers next-generation AI workloads.This role is ideal for senior engineers who enjoy solving complex production problems, leading reliability strategy across large-scale distributed systems, and building automation that keeps infrastructure running smoothly. You'll play a key role in strengthening the operational foundation of Crusoe's cloud while helping scale infrastructure that supports demanding AI and HPC workloads.You'll partner closely with Production Engineers, infrastructure teams, and platform engineers to improve system reliability, reduce operational toil, and drive continuous improvements across Crusoe's rapidly growing GPU cloud.What You'll Be Working On:Lead cross-functional efforts to define and evolve availability metrics for Crusoe's cloud platform, including establishing, measuring, and improving SLIs and SLOsDrive production incident response, diagnosing and resolving service disruptions while leading post-incident reviews and root cause analysisArchitect, operate, and improve observability across Crusoe's infrastructure using tools such as Prometheus, Grafana, Alertmanager, and OpenTelemetryIdentify reliability risks, performance bottlenecks, and early indicators of potential production issues across distributed systemsDesign and develop automation and tooling that reduces operational toil, improves recovery times, and enables self-healing infrastructurePartner with compute, networking, storage, and platform teams to strengthen service resilience and disaster recovery capabilitiesDefine and champion operational processes, knowledge sharing, and reliability best practices across the engineering organizationMentor and grow junior and mid-level engineers, helping build technical depth across the teamWhat You'll Bring To The Team:Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)8+ years of experience in Production Engineering, SRE, or large-scale infrastructure operationsDemonstrated experience supporting GPU workloads, HPC environments, or latency/throughput-sensitive distributed systemsPrevious experience in Infrastructure roles building or managing compute, storage or networking platformsDeep knowledge of Linux/Unix systems, including debugging complex issues across kernel and user spaceStrong understanding of modern cloud infrastructure fundamentals including Kubernetes, distributed systems, virtualization, and cloud platforms (AWS/GCP)Proven track record with incident management practices and reliability frameworks (SRE, ITIL, or similar)Hands-on experience with monitoring and observability tools such as Prometheus and GrafanaExperience with infrastructure-as-code and configuration management tools such as Terraform or AnsibleProficiency in scripting or programming with languages such as Go, Python, C, or C++Exceptional communication skills and the ability to influence and collaborate across engineering teamsAbility to remain calm and effective while troubleshooting complex issues in high-impact production environmentsA growth mindset and strong commitment to reliability engineering, automation, and operational excellenceBonus Points:Experience leading Kubernetes or container orchestration platforms at scaleExposure to change management processes, operational readiness reviews, or structured root cause analysisExperience designing self-healing systems, automated remediation, or event-driven operational toolingInterest in scaling AI or HPC infrastructure and solving reliability challenges in GPU-heavy environmentsPassion for mentorship, growing teams, and developing deep expertise in Production EngineeringBenefits:Industry competitive payRestricted Stock Units in a fast growing, well-funded technology companyHealth insurance package options that include HDHP and PPO, vision, and dental for you and your dependentsEmployer contributions to HSA accountsPaid Parental LeavePaid life insurance, short-term and long-term disabilityTeladoc401(k) with a 100% match up to 4% of salaryGenerous paid time off and holiday scheduleCell phone reimbursementTuition reimbursementSubscription to the Calm appMetLife LegalCompany paid commuter benefit; $300 per monthCompensation:Compensation will be paid in the range of $209,000 – $253,000 + Bonus. Restricted Stock Units are included in all offers.

Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.