Site Manager

About the Site Manager Role

UUG is a leading urology network that values compassion, teamwork, integrity and diversity. The Site Manager oversees the daily and long‑term administrative and strategic operations of a clinic, ensuring safe, efficient, cost‑effective, high‑quality delivery of patient services.

Key Responsibilities

• Develop and implement clinic‑specific strategic plans aligned with organizational goals, identify growth opportunities, service expansions, and resource allocation strategies.
• Oversee daily clinic operations including scheduling, staffing, and patient flow; manage administrative staff such as receptionists, clinical staff, and office assistants.
• Implement and enforce policies and procedures to ensure regulatory compliance.
• Help develop and manage the clinic’s budget, monitor expenses, identify cost‑saving measures, and optimize revenue generation through billing and insurance processing.
• Maintain and improve quality of care and patient safety standards; monitor patient feedback and clinical outcomes; respond to grievances, complaints, and inquiries.
• Ensure efficient utilization of clinic resources, including staff, equipment, and supplies; oversee inventory management, procurement processes, and vendor relationships.
• Assist in hiring, training, mentoring, and evaluating clinic staff; conduct regular performance evaluations and provide feedback.
• Communicate new ideas, resolve problems, obtain feedback, and maintain staff effectiveness through regular meetings.
• Collaborate with healthcare providers to enhance the patient experience, address concerns, and minimize wait times and scheduling inconvenience.
• Ensure compliance with healthcare regulations such as HIPAA and OSHA; proactively implement necessary changes and prepare for regulatory audits.

Qualifications

• Associate degree or equivalent experience (Bachelor’s degree in healthcare, administration, business management or related field preferred).
• Minimum of 5 years of healthcare administration experience, with at least 2 years in a supervisory or managerial role.
• Financial acumen and budget management experience.
• Strong understanding of healthcare regulations and compliance requirements.
• Must be onsite at assigned clinic(s), Monday‑Friday during operating hours.
• Direct reports: all clinical personnel.
• Excellent customer service, commitment to patient‑centered care, superior leadership, problem‑solving, team‑building and decision‑making skills.
• Excellent written, verbal and interpersonal communication; computer and database proficiency; strong math and analytical skills.
• Ability to multi‑task in a fast‑paced, high‑volume environment and type a minimum of 40 words per minute.

Benefits & Compensation

Full‑time position. Salary range $65,000 – $90,000 annually, with actual compensation based on experience, education and location. Additional benefits include tuition reimbursement, health, dental and vision insurance, corporate discounts, and more.

Other Details

Travel: 25% within the geographic region. Physical requirements: able to sit, stand, walk throughout the day; occasional stooping and bending required. Job type: Full‑time.

Equal Opportunity Employer

UUG is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status or sexual orientation. Successful candidates will be subject to a pre‑employment background check.