ServiceNow Sr. Technical Consultant - ITOM
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This range is provided by Proviniti. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $90.00/hr - $100.00/hr
Role: Sr. TC - ITOM
Start Date: ASAP
End Date: 1/3/26
Location: Minneapolis, MN or Chandler, AZ - On-site - 3 days per week
Scope: SVE/CMDB workstream.
Minimum Required Qualifications
- 3+ years of general working knowledge of ServiceNow (update sets, data knowledge, table constructs, scripting/script includes, ACLs, app scopes concepts)
- Basic relational database concepts; Data Import / Export Sets, REST/Table API
- Strong grasp of CSDM and CMDB structure/relationships; can translate service models into reliable analytics.
- Agile/Scrum practitioner with experience in ATF, versioning, and release pipelines.
- Excellent stakeholder communication; ability to translate business KPIs into technical solutions.
Preferred / Desired Qualifications
- Need experience in Metric Definitions, Metric Instance, Script Includes, Scheduled Scripts
- UI Builder, Platform Analytics
- Solid SQL and data modeling skills, Data models, Cubes
- Snowflake (or equivalent cloud data warehouse)
- Familiarity with Predictive Intelligence (classification, similarity, clustering) and model lifecycle.
- ServiceNow CSA, CAD; plus, CIS (e.g., ITSM, Discovery, CMDB), Performance Analytics & Reporting Micro Cert, Predictive Intelligence Micro Cert. (Must get CSA prior to fully onboarding)
- Data governance background (glossary, lineage, stewardship) and PII/security controls.
- Experience with Data Archiving: archive table design, off platform storage patterns.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Staffing and Recruiting
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