ServiceNow Engineering LeadWe are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement.
We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place. Our client, a leading investment firm, is seeking a ServiceNow Engineering Lead to join their team in Miami, FL!Responsibilities:Lead the design and implementation of our next-generation ServiceNow platform, ensuring a scalable, flexible, and secure architecture that meets evolving business needs.Develop and implement automation solutions using ServiceNow to streamline IT service management and enhance operational workflows.Utilize Azure cloud services to build, deploy, and manage scalable and secure automation workflows, integrating them seamlessly with the ServiceNow platform.Analyze existing processes to identify automation opportunities, re-engineer workflows, and implement solutions that drive efficiency and reduce manual intervention.Work closely with IT, operations, and development teams to integrate innovative automation solutions across the organization.Establish metrics, dashboards, and monitoring solutions to track automation performance, ensuring continuous improvement and adherence to SLAs.Stay updated on emerging automation and cloud technologies, proposing enhancements that align with our strategic goals and industry best practices.Qualifications:Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline.Minimum of 5+ years in software engineering or IT operations with a strong focus on automation and process improvement.Proven expertise in ServiceNow automation, including workflow design, script development, and platform customization.Hands-on experience with Azure cloud services and associated automation tools and deployment pipelines.Familiarity with modern software development practices and scripting languages (e.g., Python, PowerShell).