Unknown Company

Service Delivery Lead: Cross-Functional & SLA Excellence

columbia, md • Posted 2 weeks ago
Onsite Contract IT & Technology

ROHDE & SCHWARZ GmbH & Co. KG seeks a Service Delivery leader to drive end-to-end service concepts, processes, and KPIs. This role interfaces with Engineering, Sales, Operations, Contracts, Logistics, and Customer Support to ensure successful delivery of service commitments.

You will manage SOWs with Contracts, oversee SLAs, and coordinate schedules with technicians and subsuppliers. The ideal candidate will optimize workforce allocation, monitor KPIs, and lead root-cause analyses with a focus

#J-18808-Ljbffr

Service Delivery Lead: Cross-Functional & SLA Excellence in columbia at Unknown Company

This position is listed as contract and onsite.

Back to Job Search