Senior Software Engineer - Field Diagnostics EngineeringImagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products, they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.
We are seeking a highly motivated Diagnostics Engineer to design and develop next-generation diagnostic tools for Apple Devices, enhancing customer experiences and enabling seamless troubleshooting and repair solutions. This role involves developing cutting-edge diagnostics that integrate with OS releases, ensuring hardware and software work together flawlessly. If you're passionate about hardware-software integration, problem-solving, and creating impactful tools, we'd love to hear from you.ResponsibilitiesImplement new diagnostic features and maintain diagnostic systems that support macOS, iOS, and watchOS.Design, develop, test, and integrate software to ensure seamless functionality across Apple's hardware ecosystem.Lead the architectural design of diagnostics frameworks and drive alignment across multiple teams.Identify strategic diagnostic opportunities that withstand technological advancements, system architecture changes, and evolving product needs.Mentor other engineers and drive the evolution of diagnostics by improving accuracy, efficiency, and scalability.Minimum QualificationsBachelor's degree in Computer Science, Computer Engineering, or a related field of study, with 8+ years of industry experience designing, implementing, testing, shipping, and supporting software.Background building desktop or mobile software applications and systems.Proficiency in Objective-C, Swift, or other C-based languages, alongside scripting languages like Lua, Python, or equivalent.Practical application of object-oriented design and programming principles.Track record of working on cross-functional engineering projects to define technical requirements and assess system impacts.Demonstrated success in architecting and contributing to long-term engineering solutions.History of diagnosing and resolving technical software engineering defects.Preferred QualificationsMaster's degree in Computer Science, Computer Engineering, or a related field of study is preferred.Knowledge of diagnostics, repair operations, or manufacturing test workflows.Background working with system architectures, drivers, kernel-level, or device firmware development.Familiarity with large-scale systems design, hardware diagnostics, and performance tuning.Exposure to server-side technologies and backend systems.Understanding of image processing, computer vision, machine learning frameworks, telemetry data pipelines, or predictive diagnostics.Ability to dive deep into technical details and understand the nuances of hardware and software systems.Pay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs.
Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis. Submit Resume Back to search results See all roles in Sunnyvale