Humana Inc. is seeking a Senior Professional Service Designer to lead service design projects improving patient, customer, associate, and caregiver experiences across CenterWell.
You will translate insights into service concepts and actionable recommendations aligning people, processes, technology and data. You will plan discovery research, conduct interviews, map journeys, and craft blueprints for current and future states, detailing frontstage and backstage interactions.
#J-18808-LjbffrSenior Service Designer — Patient Experience & Strategy (Remote) in denver at Unknown Company
This position is listed as full time and onsite.