Senior Product Manager, PaymentsDenver, COStarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.The RoleAs Senior Product Manager, Payments, you are responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle - from vision and strategy through roadmap execution, launch, and ongoing performance.You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products.
You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact.This is a high-impact, domain-building role with accountability for product performance against defined KPIs and strong influence across cross-functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritization, and ensure delivery of solutions that create meaningful customer and business value.Role SpecificsWork Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO officeTravel: 10% (The percentage of travel is an estimation and could vary based on business need)Reporting Structure: This role reports to the SVP, Product.Application Deadline: This role will accept applications on a rolling basis until filled.What You Will OwnOwn the product vision, strategy, and roadmap for the Payments domain across productsDrive roadmap prioritisation and trade-offs to deliver measurable business impactOwn payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiencyDevelop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomesBuild deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategyLead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisionsPartner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality deliveryWork closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth.Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer valueRequired Qualifications5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial servicesProven experience owning a product or product area across the full lifecycle and delivering measurable business outcomesStrong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflowsStrong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performanceExperience with payments pricing, monetisation models, or revenue-sharing partnershipsExperience managing products against KPIs such as revenue, adoption, conversion, and operational efficiencyStrong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-makingDemonstrated experience leading discovery and shaping product direction through customer and market insightExperience working closely with Engineering and Design in cross-functional, distributed teamsStrong communication and stakeholder management skills, with the ability to influence internal teams and external partnersWorking knowledge of payment security and compliance principles (e.g., PCI DSS)Preferred QualificationsExperience in higher education, property management, or student housing domainsExperience supporting marketplace or multi-party payment flowsFamiliarity with international payments and regulatory environments (US, UK, Australia, Europe)Experience mentoring Product Owners or working within globally distributed product teamsReasons to join our Team:Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ yearsFull benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.A supportive team environment with emphasis on learning and development opportunitiesOur Promise: You will learn, grow, and be appreciated for your impact and contributions.Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.US - Salary Range $130,000 - $150,000 USDStarRez is an equal opportunity employer.