Senior Product Manager

Responsibilities

• Owns definition and direction of complex features and enhancements that have cross domain dependencies.
• Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers, Developers and QA.
• Validates proposed value with customers and prospects using research, prototypes, and designs.
• Identifies and manages cross team dependencies when leading a feature through the development process.
• Partners with product leadership on roadmap definition, then owns execution.
• Helps ensure customers and the organization are ready for new product releases by providing learning content and material and leading knowledge transfer events as needed.
• Works with the rest of the organization to understand opportunities in knowledge gaps and serviceability needs.
• Drives features through the development process by working with engineering, prioritizing functional requirements, making appropriate scope trade-offs, and ensuring the completed capability satisfies customers' needs in a timely manner.
• Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles.
• Participates in customer meetings to get a better understanding of customer ideas/issues.
• Communicates with multiple stakeholders including customers, prospects, and various internal stakeholders, and synthesizes multiple inputs to ensure the business problem or opportunity is fully understood.

Qualifications

• Bachelor's Degree in a business discipline or equivalent combination of education and experience.
• 3–5+ years of experience in a Product Manager or Product Owner role (preferred).
• 2+ years of experience in payroll and/or tax (preferred).
• This is a hybrid role; 3 days in the office per week is required.
• UKG is unable to offer visa sponsorship for this position.

Required Skills

• Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders.
• Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers.
• Strong ability to partner and work in a collaborative team environment to solve business problems.
• Proven leadership, analytical, decision-making, and team building skills.
• Innovative thinker who can leverage UKG's innovative technologies (e.g., AI) to generate new ideas to solve business problems and drive business outcomes.
• Exceptional partnership skills with ability to inspire and lead development team without management authority.
• Excellent organizational and time management skills required to balance multiple priorities simultaneously.