Affirm is seeking a Senior Product Manager for the Agent Enablement pod, joining a remote-first team that supports chat, phone, and self-service flows. You will shape how millions get help and how internal teams operate, guiding an ambitious roadmap with a data-driven, customer-centric approach.
You’ll collaborate with Engineering, Design, Analytics, and Ops to drive impactful features, define metrics, and measure success while building scalable systems for the evolving support ecosystem.
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