Senior Mortgage Loan Documentation Specialist

Senior Loan Documentation SpecialistThe Senior Loan Documentation Specialist is responsible for managing the end-to-end loan documentation process, ensuring the accurate preparation, review, and delivery of compliant loan packages from document generation through funding. This role serves as a subject matter expert in mortgage documentation and regulatory requirements, providing guidance, oversight, and process improvement support to ensure operational excellence and high-quality loan delivery.ResponsibilitiesOversee and manage loan file flow from document preparation through funding, ensuring accuracy, completeness, and adherence to established timelinesReview and validate loan documents for compliance with RESPA, TRID, and other applicable regulatory requirementsExamine executed loan documents, Closing Disclosures, loan approvals, and conditions to ensure accuracy and consistency with loan termsServe as a senior-level escalation point to identify, troubleshoot, and resolve complex loan documentation issues in partnership with internal teams and managementAct as a liaison between loan origination, processing, underwriting, closing, and funding teams to facilitate seamless loan executionProvide guidance, coaching, and constructive feedback to team members and Mortgage Loan Originators (MLOs) to improve documentation quality and process adherenceDrive continuous improvement initiatives to enhance workflow efficiency, reduce errors, and elevate customer experienceRecommend and support implementation of policy updates, procedural enhancements, and control improvementsMaintain current knowledge of investor guidelines, company policies, and regulatory changes impacting loan documentationDeliver a high level of service to both internal and external stakeholders, including title/escrow partnersSupport quality control reviews, internal audits, and compliance examinations as neededPerform other duties as assignedQualificationsMinimum of four (4) years of experience in mortgage document preparation (doc drawing) loan closing, funding, or related operationsHigh school diploma or equivalent required; Bachelor's degree in Finance, Business, Accounting, or related field preferredExtensive knowledge of the end-to-end mortgage lending lifecycle, including documentation, closing, and funding processesStrong expertise in regulatory requirements including RESPA, TRID, and standard mortgage documentationAdvanced experience with Loan Origination Systems (e.g., Encompass) and Microsoft Office SuiteExceptional attention to detail with a strong focus on accuracy and complianceDeep understanding of mortgage documentation standards and quality expectationsStrong analytical and problem-solving skills, with the ability to manage complex scenariosExcellent organizational and time management skills in a high-volume, deadline-driven environmentEffective written and verbal communication skills with the ability to influence and collaborate across teamsProven ability to mentor and support peers while serving as a subject matter expertStrong customer service orientation with both internal and external stakeholdersEast West Bank is an equal opportunity employer. Applicants must have legal authorization to work in the United States.

We do not offer visa sponsorship at this time.CompensationThe base pay range for this position is USD $20.00/Hr. - USD $37.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.