Position: Senior Manager, Change Management Location: Focus: Digital & Ecommerce Technology Transformation
The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery.
Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering. Build communication, training, sponsor and change-champion strategies. Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools. Develop role-specific AI training, playbooks and champion networks. Manage organizational impacts including role redesign, skill gaps and employee concerns. 8+ years of progressive Organizational Change Management experience. 3+ years in technology, digital or software engineering transformations. Hands-on change management experience. PDLC/SDLC transformation experience. Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge. Ability to influence senior technology/business leaders without formal authority. Excellent executive-level communication skills. Bachelor's degree or equivalent practical experience.
CSM or SAFe certification Change Management Center of Excellence experience Jira/Jira Align, Azure DevOps, Confluence or ServiceNow experience
Senior Manager - Remote in miami at Unknown Company
This position is listed as full time and onsite.