Senior Manager, Consumer Lending Operations

Collectors Holdings, Inc. seeks a Senior Manager, Consumer Lending to lead the daily operations and servicing performance of our secured lending program from its Santa Ana, CA base.

You will establish and refine the operational framework for servicing, including credit policy, playbooks, and escalation procedures. You will oversee third-party servicers, manage internal valuation teams, and drive governance through playbooks, escalation paths, and risk controls.