CACI seeks an experienced ITIL Network Problem Management Quality Assurance Lead to ensure effective problem management processes. You will implement QA measures, conduct audits, and drive continuous improvement aligned with ITIL best practices.
The role leads a team of problem management analysts, partners with network engineering, and delivers reports to senior stakeholders. A TS/SCI with Poly clearance and extensive ITSM experience are required for mission-focused work in Sterling, VA.
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