A leading recruiting and staffing firm is seeking a Senior Technical Business Analyst in Portland, Oregon. In this remote role, the analyst will focus on guiding IT teams in IT service delivery transformation, especially in defining services according to ITIL 4 best practices. Responsibilities include strategic planning, conducting change impact analyses, and facilitating workshops. Candidates need 8+ years of relevant experience and ITIL 4 certifications. This is a one-year renewable contract with benefits.
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