Barrow Wise Consulting, LLC in the DC area seeks an ITIL Consultant to support a DHS project. You will review incident, problem, change management and service desk operations, and assess SLA/OLA performance and user satisfaction. You will identify improvements to reliability and support while collaborating with federal stakeholders onsite or remotely.
The ideal candidate has U.S. citizenship, a bachelor's degree, 5+ years of federal consulting experience, and familiarity with FITARA, FISMA,
#J-18808-LjbffrSenior Federal ITIL & Service Management Advisor in rockville at Unknown Company
This position is listed as full time and able to be worked remotely.