Ciena, a global leader in high-speed connectivity, seeks a Senior Director of Customer Engagement IT in Alpharetta to set the technology vision across CRM and commerce surfaces. You will lead a multidisciplinary team delivering scalable, AI-enabled capabilities that power Sales, Service, Marketing, and Digital Commerce experiences.
You will partner with the VP and oversee multi-year roadmaps, drive modernization, and manage vendor relationships while embedding AI and analytics into customer
#J-18808-LjbffrSenior Director, CRM & Customer Engagement Technology in alpharetta at Unknown Company
This position is listed as full time and onsite.