Expedia Group is seeking a transformative product leader to head the Agent Tools organization within Traveler & Partner Service Platform in Seattle. You will guide the multi-year product and technology roadmap for agent tooling used by travelers, partners, and B2B customers.
You will oversee the Salesforce Service Cloud desktop expansion, drive AI-assisted resolution capabilities, and collaborate with leaders across service, AI, and operations to translate frontline insights into priorities.
#J-18808-LjbffrSenior Director, Agent Tools & AI-Driven Platform in seattle at Unknown Company
This position is listed as full time and onsite.