Senior ConsultantA senior member of the service delivery team, the Senior Consultant is responsible for executing on projects with clients across a variety of industries and delivering transformational change and competitive advantage.Senior Consultants will be responsible for leading complex enterprise projects or leading team engagements with other Forum resources. Senior Consultants are accountable for quality service delivery, team management, client commitment, knowledge sharing and project specific direction across the project specific team, and self-driven professional development. The Senior Consultant is expected to think critically, actively participate in growing the Firm, and engage proactively to help the firm meet its strategic objectives.What you'll do:Client service deliveryManaging and supporting junior team member project specific service deliveryCoaching and development of junior team member skills and capabilities developmentActively network, identify opportunities and support leadership team business development effortsBuild brand presence and value within the communityContribute to, and align with, Forum's strategic planSustain and evolve Forum's cultureResponsibilities:Lead engagements across a variety of client environments while supporting the learning of other team members in collaboration with Account Leaders, Directors and Subject Matter Experts (Principals).Develop engagement approach, project plans, system implementation plans, processes and/or requirements for larger projects or multiple workstreams within an enterprise or complex program:Develop approach to achieving target solution, in collaboration with other senior team members, advisory resourcesProject planning, resource planning, budgeting, issue and risk management, and status reportingLeverage and communicate project leadership best practices and project lifecycle methodologies, where applicableDevelop and execute communications and change management plansCommunicate plan, expectations, status, risks and issues up and across the project teamManage client (buyer) expectationsDefine success and deliver resultsProvide feedback to develop and grow skills for junior Forum team members working on same project/program, providing project specific direction and supportEngage 1:1 Director to gather feedback, assess strengths and opportunities, and grow skillsLeverage firm wide resources and knowledge capital in service deliveryDevelop high quality project deliverables as identified in project statement of workDevelop and maintain professional and productive relationships with clients in the course of service delivery and account engagementParticipate in industry discussions:Understand and apply industry specific approaches and solutionsContribute knowledge and experience to the continuous development of the industry portfolioParticipate in service competency development and training opportunitiesParticipate in client account activities and contribute to client and account successIdentify and close new engagement opportunities at client while networking and performing client service deliveryTake accountability for career and professional development:Review annual professional development plan with DirectorSelf-assess with competency map and skill levelManage development by seeking out internal and external opportunities to growQualifications:Knowledge and behaviors:Knowledge of a diverse set of client service methodologies, approaches and tool setsPresents a professional image and effectively communicates across client organizationsInterest in growing and developing skills across a diverse set of business and technology areas and clientsDevelopment of effective and polished project deliverablesExcellent presentation and facilitation skillsStrong proposal development skillsStrong constructive feedback and mentoring skills for junior team members and peersAbility to deal with ambiguity and drive agreement on complex decisionsWillingness and ability to deliver insightful feedback to less experienced team members, clients, peers and senior management at ForumStrong networking skills, knowledge of, and successful experience with, business developmentEffective collaboration with colleagues and across functional areasUnderstands the financial levers of the business and acts accordinglyGood steward of the firm that leverages resources wiselyRequired experience:B.A.
or B.S. degree required (BS or BA required, specific degrees depend on role.)8+ years of prior consulting, project, program management experience demonstrating progression in size and complexity of engagementsDemonstrated ability to effectively structure and lead projects with limited supportKnowledge and application of productivity tools (word, excel, etc.)Experience working across industries and business functions preferredExcellent written and verbal communication skillsStrong multi-tasker, able to effectively manage multiple demands on their timeDemonstrated ability to create polished client deliverableSelf-motivated with a passion for growth and developmentDemonstrated ability to support less experienced/junior team members, providing guidance and support and appropriate development and delivery feedbackStrong networker, effectively communicating Forum's value proposition to their extended networkConfidential Forum is an equal opportunity employer.Ability to work effectively as part of a team, collaborating effectively with peers and clients, proactively leverage others and ask for guidance and supportAbility to ramp up quickly, work autonomously in ambiguous situations, and add value quicklyStrong interpersonal skills and ability to interact with team members and management, build strong client relationshipsUnderstanding of business development and demonstrated ability to identify and close new engagement opportunities while networking and performing client service deliveryDesire to be mentored by experienced professionals and grow into more complex and strategic engagements within 2-4 yearsAbility to adapt to a variety of client organizations and dynamicsAbility to connect the dots, see patterns, apply learningsStrong sense of ownership and accountability for personal, client, and Forum successStrong alignment with Forum culture and valuesResilient in the face of difficult challenges and setbacksOther requirements:100% client billable availability; may be adjusted if taking on Account Leader responsibilitiesAbility to travel as necessary to support pursuit of new and existing clients and opportunitiesAbility to achieve objectives regardless of bandwidth or time constraintsAbility to work non-standard work hours when necessaryWe hire talented professionals who want to work as a team and develop their skills with new challenges and active participation in solution development. We honor, respect, and value our differences as we believe an open and inclusive mindset makes us stronger and enables us to attract top talent.
Our firm represents various backgrounds, experiences and skills and we believe in a workforce that represents the diverse views and experiences of our vibrant Seattle community. We value differences in gender, race, gender identity, marital status, ethnicity, nationality, religion, education, age, disability, veteran status and sexual orientation.