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Salesforce Technical Project Manager

minneapolis, mn • Posted 6 days ago
Onsite Contract Project & Process Management

Sr. Technical Recruiter @ Quantum World Technologies Inc. With 10k+ Followers|| LTIMINDTREE || Wipro || Photon || M3Bi || Zensar…

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Job Description

Provide technical expertise and leadership to a team dedicated to Salesforce technologies design and build activities may be comprised of internal and/or vendor/contractor resources. Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment. Provide mentorship to the team ensuring optimization of designs/solutions. Champion standard processes and procedures. Provide troubleshooting for development and test environment issues.

Key Responsibilities

  • Provide technical expertise and leadership to a team of highly technical employees
  • Develop and maintain a high performing team through effective hiring, vendor/partner management, coaching, and performance management
  • Foster a collaborative successor-oriented team environment where resources are empowered and accountable
  • Provide work direction, delegation, and prioritization to the team
  • Ensure compliance with company policies, processes, and procedures
  • Work in partnership with leadership, team members, vendors/contractors, and direct reports to deliver robust technical solutions
  • Ensure service level commitments and project timelines are maintained
  • Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs
  • Identify and resolve issues/problems; verify build activities are complete per approved diagrams
  • Redirect build activities as necessary
  • Oversee the handoff of design solutions and confirm testing and validation are executed prior to the final release of new and upgraded technologies
  • Influence the continuous improvement of processes, policies, and best practices to optimize performance and availability of technologies
  • Drive and develop consistent technical build, implementation, and support processes
  • Verify designs are validated and adhere to defined standards
  • Ensure ongoing improvements align with standard process/service management principles and SDLC methods
  • Evaluate, troubleshoot, and participate in root-cause analysis of development and test environment issues
  • Lead respective team to implement changes/improvements to prevent recurrence
  • Define, track, and measure overall department performance and metrics
  • Complete and distribute reports, models, status updates, statistics, etc. to technology leadership as required
  • Provide proper escalation to leadership for issues/problems as necessary
  • Participate in the organization’s strategic and financial planning process
  • Continuously develop specialized knowledge by remaining apprised of industry trends and emerging technologies
  • Effectively present the value proposition of business-appropriate emerging technologies to technology leadership

Required Qualifications

  • Bachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience
  • 8 years of experience of progressive scope/impact/responsibility including both hands-on and leadership roles working with technologies
  • Proven track record for delivering varying initiatives and driving execution
  • Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility
  • Demonstrated reasoning and troubleshooting skills
  • Demonstrated in-depth and hands-on experience working with Salesforce platform on configuration, customization, Lightning Components, Apex, Visualforce, SOQL, etc; integration, security, administration and other core features
  • Defined and delivered scalable technical solution architecture and integrated solution involving Salesforce clouds, preferably Financial Cloud
  • Demonstrated understanding of integrations with third-party systems through various integration patterns (ESB, Pub/Sub, Point to Point, Batch, Singleton) and Salesforce capabilities (SOAP, REST, Platform Events, Streaming APIs, etc.)

Preferred Qualifications

  • Proven ability to communicate and articulate technical information across various organizational levels
  • Experience working in geo-dispersed team environments
  • Ability to negotiate or persuade others in moderately complex situations

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