Salesforce Program/Project Manager

Job-ID Reference Salesforce Service Cloud - Responsible for the successful delivery of a project from a technical standpoint and performs daily triage of development and testing progress against set timelines. Will require participating in technical conversations with client stakeholders. Need experience with Salesforce and understanding of technical infrastructure.
Responsible for the end-to-end project management functions of large programs including planning, risk and issue management, trade-offs and execution.
Create, maintain and disseminate project information to stakeholders.
Effectively cooperate with customers, technical staff in different geographical locations to define and deliver complex features.
Ability to make sense of ambiguity, secure buy in from internal and external stakeholders.
Be able to speak intelligently with the business on what is possible and what is not in the realms of salesforce and tech in general
Service Cloud experience strongly preferred
Technical Project Manager (Salesforce):
- Scrum Master: Managing Sprint
- Project Management
- Directing and suggesting team
- Understanding requirements from a solution perspective and helping developers move forward.
- Leading cross team discussion
- Problem Solving mind-set with business solution in mind
- Person should have mindset of owning requirement and delivery of build
Additional Job Details: 1 - Agile Project Management (P4 - Expert) | 2 - Business Process Analysis Tools (P3 - Advanced) | 3 - Effective Written Communications (P3 - Advanced) | 4 - Requirements Analysis (P2 - Intermediate) | 5 - Stakeholder Management (P2 - Intermediate) Must Have: 1. Salesforce 2. Agile Project Management / Scrum Master 3. BSA Nice to Have: 1. JIRA 2. Quip 3. Playbook
Primary Skill
Salesforce