Salesforce Product ManagerDearborn, MI (Hybrid, so must be local or willing to relocate) 9-12 Months As a Product Manager for Commercial your mission will be to obsess over your users to deliver innovative products that are a reason why your customers choose and stay with us. The delivery of products will require significant critical thinking, collaboration with partner(s) and drive for innovation to succeed. Additionally, the Product Manager must be comfortable as an individual contributor driving less defined and larger product areas taking bigger bets to land larger impact for the company.
To accomplish your mission, you will:Drive the lifecycle of a product from ideation, using user research, to launch and land your success metrics, and continue iterating on the product to improve your user’s journeyObsess over areas of the user experience and pain pointsManage the discovery and implementation of Salesforce within the customer environmentWrite compelling Product Requirement Documents (PRDs)Drive the roadmap for your product, while delivering high quality and impactful landings in less defined and larger product areasPartner closely with Engineering, User Experience (UX), and other cross functional teams to create, drive, and deliver an innovative, compelling, and user-friendly experience to your userMinimum Qualifications:Salesforce experience in systems use and capabilitiesExperience leveraging Salesforce to deliver improved customer journeys (internal/external)Experience with Marketing Cloud is a plusDigital marketing delivery experience which can be across one or more marketing domains (website development, content management, single view of the customer, MarTech orchestration, email marketing, social media, data management platforms, AdTech, media marketing tools, analytics)Experience working with digital marketing technologyExperience implementing the strategy of Digital Marketing Teams / TechnologiesBachelor’s degree, or equivalent years of experienceExperience driving product visionA customer focused mindset, passionate about using the latest technologies and data analytics to drive exceptional customer experience for brandsProven ability to effectively work across all levels of the organization to achieve organizational objectivesPersonally champion inclusion within teams through actions to fully engage teams with diverse backgrounds and experiencesAbility to prioritize, manage multiple assignments and deliver with minimal supervisionAttention to detailAbility to influence, persuade and be comfortable having difficult conversationsEvidence of strong problem-solving, analytical skills, and ability to operate in a white space environment generating insights to create and tell a storyStrong cross functional relationship building and communication skillsExcellent organizational and planning skillsPreferred Qualifications:Commercial / Ford Pro experience preferredMaster’s, MBA or equivalent years of experienceAbility to evolve product strategy based on research, data and industry trends in an innovative and fast paced environmentKnowledge of multiple functional areas, including product ownership, engineering, UX/UI, sales, customer support, finance, or marketingExperience working in a matrixed team structure and influencing across product areasExperience with managing specifications for software developersProduct experience with large-scale systemsDevelopment experience using various desktop and mobile app frameworksExperience developing software or internet products and technologies to define technical product featuresExperience leading teams with diverse backgrounds in a technical division/organization to execute on a shared vision