Sales Operations Coordinator

Sales CoordinatorThe Sales Coordinator for Hestan Culinary is responsible for sales support execution, POS aggregation and reporting, planning liaison from sales to the supply team, retail analytics, customer meeting support and administrative sales functions that support both national account and independent retail customers. This role delivers accurate reporting, data analysis and collaboration with all departments within Hestan.Key ResponsibilitiesSupport national, regional and independent specialty accounts sales teamsManage new account setup process internally.Maintain the master customer list, pricing, and rep group assignments and commissions.Help facilitate gourmet retailers and reps using B2B portal to get orders entered and processed as we roll out to retailers.POS Aggregation, Reporting & AnalysisAggregate POS data from retailer portals, data providers, and internal systemsProduce and distribute weekly trended POS reports for our key retailersAnalyze sell-through, trends, distribution, and promotional performancePrepare selling analysis by customer, by collection, and by SKU on a regular basisSupport customer meeting sales presentations with key datasetsPrepare quarterly and annual best sellers' recap and year-end performance summariesSales Reporting & IncentivesPrepare and distribute monthly sales reports by rep groupGenerate monthly sales rep commission reportsProduce quarterly actual sales vs. budget and forecast goal reportsProcess sales associate incentive programs, including tracking and payoutsProcess and track all registry ordersPromotions, Pricing & ProgramsMaintain current price lists and promotional pricingManage updates for national promotions for HestanEnsure pricing accuracy across internal systems and customer-facing documentsItem Setup & Product SupportSupport new item launch success by overseeing setup, maintenance and launch at retail accounts, including setting up SKUs, helping aggregate preliminary forecasts, assets distribution and availability communication.Work with sales manager to set up items and content within retailer portalsManage allocations and reservations in coordination with sales and operationsCoordinate and track sales samples for sales reps, retailers, and hospitality customersCross-Functional CoordinationPartner with Sales, Supply, Operations, Finance, and Marketing to support account needsAggregate sales and account forecasts on a monthly basis and be point person representing sales to the supply team.Help team track and analyze inventory flow and communicate where there are trend changes and discrepancies.Support account sales, rep groups, and hospitality partners with data and follow-upEscalate account, pricing, or quoting issues to resolutionEnsure SOPs are created for all tasks.QualificationsExperience supporting national accounts, specialty/independent retail, or rep group models a plusSelf-directed; thrives with recurring responsibilities that must run reliably without supervisionStrong written and verbal communication; able to translate data into plain-language takeaways for sales leaders and retail partnersProven ability to work cross-functionally with supply chain, marketing, operations, product development and merchandising and financeProfessional, service-oriented presence with external partners — rep groups, retailers, and hospitality customersAbility to manage recurring deadlines across multiple workstreams (weekly POS reports, monthly commissions, quarterly recaps) without remindersExceptional attention to detail and accuracy, particularly with pricing, commissions, and customer-facing documentsWorking knowledge of ERP systems (NetSuite experience a plus) and comfort learning retailer B2B platforms$24 - $36.54 per hour, DOE#LI-TP1Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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