Sales Operations CoordinatorMiami Full or part-time Permanent employeeYour MissionWe are looking for a Sales Operations Coordinator mostly focusing on sales and administrative requests from our end customers, partners and global offices. To ensure success, sales coordinators should have experience in a sales environment and advanced administrative skills. And, due to our international character, you are capable to prioritize by time zone.The role and responsibilitiesIn this role, your primary focus will be handling any requests in our sales cycle.
Duties include, but are not limited to:Receive and process sale orders online, or via phone and emailContacting customers by phone or email to answer queries and obtain missing informationChecking the accuracy of orders, including contact details and payment informationIssuing sales transaction invoicesResponding to sales opportunities such as contract renewalsMaintaining sales recordsCompiling monthly sales reportsLiaise with other departments, and research new opportunitiesSupporting the Sales Department with other administrative tasks, if requestedDirect feedback from customers to other departmentsYour ProfileJob RequirementsEducation: High school diploma, GED or Associate Degree in Sales, Account Management, Administration or similarLanguage: Speaking and writing fluent English is a mustExperience: Minimum of 1 year experience in an administrative roleWho we are seekingExceptional interpersonal and customer service skillsAdvanced knowledge of administrative recordkeepingProficiency with spreadsheet software and CRM platformsMotivated, articulate, and well-spokenDetail oriented and capable of multi-taskingAnalyze the client issue and only sell with a professional approachBe result driven with a high perseverance to achieve sales targetsA proactive team player that pays attention to detailsAble to provide a hands-on approachBe transparent and communicativeWhy Us?You will join a fast growing scale up with a lot of opportunities to develop yourself within the companyYou will join a diverse and international team across 3 continentsYou will work in a fun and informal environmentWe are a flexible and remote friendly companyAbout UsDynamix is an IT company with a personal approach. We help organizations work smarter through solutions in IT support, cloud services, cybersecurity, and modern communication. From our offices in Amsterdam, Miami, India, and the Philippines, we collaborate with clients both locally and internationally.