RMA Electronics TechnicianFor over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel.
Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.Position Summary: The RMA Electronics Technician diagnoses and repairs sensors returned on RMAs, updates firmware and hardware on sensors, performs routine servicing and inspection on sensors, helps maintain and organize equipment, and gives direction to the materials handlers in the RMA area. This position reports to Quality Control Inspection Manager.
Non-ExemptWhat You'll Be Doing:Inspects finished goods returned on new product RMAs and upgrades hardware/firmware to get items ready to return to stockDiagnoses and repairs complex electronic problems for sensors returned on RMAsUses a combination of electronic schematics and Engineering resources to discover the root cause of failures in electronic circuitsUses well rounded knowledge in the use of multimeters, oscilloscopes, and function generators to document problems on sensors that are returned on RMAUses multiple software programs to aid in the analysis of sensor operation and repairPerforms special functional tests to ensure returned products are operating to specificationGive recommendations on warranty coverage using results of analysisCommunicates with the Customer Service Team to get complete information on why a sensor was returned on an RMA to ensure that it's fixed right the first timeWrites Failure Analysis Reports for the Engineering TeamsAssists the RMA coordinator with checking in new RMAs, issuing credit, and shipping items back to customersWhat You Bring to the Table:Associate's Degree in Electronics or Engineering related fieldSignificant technical experience in a quality role that involved failure analysisAbility to interpret blueprints, drawings, and schematics to determine the basic function of an electronic circuitGood knowledge of the operation of basic electronic components; such as diodes, transistors, FETs, resistors, capacitors, inductors, transformers, and ICsGood knowledge of how to operate basic electronic testing devices; such as multimeters, oscilloscopes, function generators, and power suppliesAbility to work under pressure for throughput while maintaining quality standardsGeneral proficiency with Microsoft Word and ExcelStrong attention to detail and strong analytical skillsExcellent written and verbal communication skillsWhat to Expect at Work:Physical Demands: The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.Sit for up to 8 hours per dayExposed to a computer screen for up to 8 hours per dayUtilize a computer mouse, keyboard, computer, and other standard office equipmentRequired to talk or hear frequentlyWorking Environment: The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.Corporate office environment – indoor and climate-controlledPay and Benefits: Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:401(k) with matchStudent Loan 401(k)Medical, Dental, and Vision Insurance PlansHSAFlexible work hoursLife InsurancePaid Parental LeavePet InsurancePaid Time Off (PTO)This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.