Revenue Cycle and Patient Access Lead

• Coordinate and support Revenue Cycle and Patient Access initiatives, ensuring alignment with organizational goals and operational priorities
• Provide subject matter expertise in Epic Revenue Cycle and Patient Access applications (including HB, PB, Grand Central, Cadence)
• Support Epic implementation, optimization, upgrade, and enhancement projects by coordinating activities, tracking milestones, and facilitating communication among stakeholders
• Collaborate with operational leaders to improve scheduling, registration, referral management, and revenue cycle workflows while identifying opportunities for process improvement
• Assist with governance activities, issue tracking, prioritization, and resolution across Revenue Cycle initiatives
• Coordinate cross-functional efforts between Patient Access, Revenue Cycle, Clinical Operations, Information Technology, and executive leadership
• Monitor project progress, identify risks and barriers, and elevate issues as appropriate to maintain project timelines
• Support operational readiness activities, including workflow validation, testing coordination, training support, and go-live planning
• Facilitate meetings, document action items, and ensure timely follow-up on project deliverables
• Assist in balancing operational support activities with implementation and optimization priorities
• Promote standardization of workflows, documentation, and best practices across Revenue Cycle functions
• Track project metrics and prepare reports for leadership to support informed decision-making.

Requirements

• Minimum of 2 to 3 full Epic implementations as a consultant
• Multiple Epic certifications (current or expired) within the applicable area are highly preferred
• Direct experience leading analysts or application teams, not just participating on projects.
• Experience with performance management, mentoring, career development, hiring, and succession planning.

Core Competencies

Demonstrates expertise in Epic Revenue Cycle and Patient Access applications, with a strong focus on project management, process improvement, and cross-functional collaboration. Proven ability to lead teams, mentor analysts, and drive operational readiness activities.

Highest-signal resume keywords

• Epic Revenue Cycle Expertise
• Project Management
• Cross-Functional Collaboration
• Team Leadership
• Process Improvement

ATS Optimization Keywords

Hard Skills

• Epic Implementation
• Workflow Validation
• Testing Coordination
• Performance Management
• Issue Tracking
• Governance Activities
• Metrics Tracking
• Documentation Standardization
• Training Support
• Operational Readiness

Soft Skills

• Facilitation
• Communication
• Mentoring
• Collaboration
• Problem-Solving

Certifications & Qualifications

• Epic Certifications

Industry Keywords

• Revenue Cycle
• Patient Access
• Operational Priorities
• Stakeholder Communication
• Process Improvement

Tools & Technologies

• Epic Applications
• Grand Central
• Cadence
• Patient Access Systems
• Revenue Cycle Systems